Privacy Policy

Effective Date: 3/5/2024

At Elegant Stays, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information:

• Name
• Email address
• Phone number
• Payment details (for booking purposes)
• Address information (for booking confirmation and check-in purposes)

Non-Personal Information:

• Browser type
• Device information
• IP address
• Pages visited on our website
• Time spent on our website

Cookies and Tracking Technologies:

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies allow us to personalize content and advertisements, analyze website traffic, and improve the user experience. You can control cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage bookings, services, and support
• To communicate with you regarding your reservations, promotions, and offers
• To improve the functionality and user experience of our website
• To respond to inquiries and feedback
• To personalize marketing content and advertisements
• To comply with legal requirements

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your information with the following parties under certain circumstances:

• Service Providers: We may share your information with third-party service providers who assist in operating our business and providing services to you (such as payment processors, booking systems, etc.). These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect the rights or safety of others, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

4. Security of Your Information

We take reasonable precautions to protect your personal information. However, please be aware that no method of transmitting or storing data is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

You have the following rights concerning your personal information:

• Access and Update: You may request access to the personal information we hold about you and request corrections or updates to that information.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately so we can take appropriate action.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website, and the revised date will be indicated at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Elegant Stays
502 W 7th St

STE 100

Erie PA 16502

814-626-8820